FAQs
Buying Art
Buy an artwork on ArtFlavours is easy. Just click on the Buy Now button, give your Shipping & Billing address and place the order! Our payment gateway allows you to pay by Credit Card, Debit Card and Net Banking. If you would like to pay by any other means, please give us a call and speak to an ArtFlavours team member.
ArtFlavours is a first and most importantly, a platform for the promotion of beautiful, original art. To help you prove authenticity, and for you to be able to sell in your artwork in the future, ArtFlavours issues you with an authenticity certificate from the artist that looks like this, on the purchase of any art, of our partner artists. However, if you are buying a work from a re-seller or gallery, you will receive a letter of authenticity signed by ArtFlavours, and backed by documentation by the re-seller/gallery.
If you follow an artist on ArtFlavours, you will receive an email every time that artist puts up new works for sale. If you are interested in adding a work by a specific artist, this is a good way to ensure you don’t miss out on a new work added on ArtFlavours.
Click the button to ‘Favourite’ artworks works as you browse, and view the list of your personal favourites together before making a final choice. It will help you eliminate options quicker than any other way. You can also share your list of favourites with someone else if you need a second opinion.
Your ‘favourites’ collection also helps us understand your tastes and style, and helps us suggest new artwork that may appeal to you.
All artwork on ArtFlavours is original art. In some cases, in addition to making the original available for sale, the artists have also made open edition prints available on paper and canvas. You can see all the wokrs available as prints.
In the case of re-sale artwork, the re-seller/gallery provides ArtFlavours with an authenticity certificate or the provenance of the artwork. You can also request to view these documents by writing to us at [email protected]. Do satisfy yourself as to the authenticity of these documents before buying an artwork. Also, don’t forget to confirm that you’ve received these documents along with the artwork, when you purchase it!
Prints are reproductions of an original artwork, printed on paper or canvas. Prints are a great buy for someone wishing to start collecting art, as they are affordable and low maintenance. Buy a print of a great piece of original art if you really want to see how art can transform a room or a space. They’re also great for young collectors, transit apartments, bachelor pads, hostel rooms and the like.
The photographs on the ArtFlavours site go through many quality checks before it is uploaded, so it’s as close to the original as you’ll get in a photo form. If anything, the work will usually look better in reality. However, the impact of art depends on many different things – the size, the mount, the frame, the light received on the surface, and many other factors. If you’re still unsure, you can see what our buyers have to say about the works they have purchased here.
Couriers and delivery
The anxiety around receiving a couriered artwork can indeed be great. Depending on where you are in the world, the delivery of your artwork will take approximately 7-15 days from the time that you place the order. We will do our best to keep you informed at every stage, and you will be notified of the courier details by email and SMS. In most cases, you can also track the shipment online.
ArtFlavours tries its best to get your artwork to your home as soon as possible. You will receive SMSs and Emails from us at every stage of the process, but don’t forget to ensure that your contact details with us are updated, and correct!
Once you’ve received your artwork and are satisfied about its arrival, the authenticity certificate and courier condition, you need to confirm the receipt of your order to us. We would love to hear your feedback at this point – both on the artwork, as well as on the ArtFlavours experience. Please also do try to send us pictures of your art in its new home! You can email us at [email protected].
We know you’re disappointed about receiving an artwork that has been damaged in transit. Don’t worry, all you need to do is send us photographs of the artwork, indicating the nature of the damage at [email protected]. We will assess the claim and issue you a credit note if found valid.
The Shipping condition of each work is mentioned alongside its details on the website. However, normally, ArtFlavours prefers to courier artworks ‘rolled’ to minimize the chances of damage in transit. Another reason for this is that we believe that you should have the choice of framing the painting the way you want. Installing a piece of art is a beautiful process, and part of the joy of owning the artwork comes from the installation.
At ArtFlavours, we believe that there’s only one rule to installing art – make it shine.
- Choose settings, frames, mounts and walls to make sure that the artwork gets the attention it deserves. Your beautiful artwork shouldn’t be overpowered by anything. Simple, clean backgrounds and surroundings work the best to make your artwork the focal point of an area.
- Try to hang paintings so that the focal point of the painting is at eye level. This means that if your painting has one big element – that needs to be at eye level. Ensure that you have some ‘viewing distance’ for a painting. You need to be able to stand a few feet away (2-5 feet) and appreciate the painting in its entirety.
- If you’ve got glass on a painting, make sure no light reflects off it, obscuring the view.
- For canvas paintings, a great way to illuminate the depth and beauty of the painting is to install some spot lighting on it
- Ensure that canvas works are stretched and framed without glass, and paper artworks are framed with mount and glass.Remember, however you install art, make sure that it’s protected from direct sunlight and moisture, both of which can really damage a beautiful piece of art.
Artists
Packing your artwork neatly and professionally not only leaves a good impression on the buyer, it also minimizes the chances of damage during couriering. To pack your artwork neatly and professionally, you’ll need the following material:
- Glassine Paper/Butter Paper
- Bubble Wrap/Thermocol
- Sealant like sellotape, brown packing tape
- Masking tape
- A container for the painting – a tube for a roll, and a crate for framed/stretched artwork.
Here’s how you should pack your art.
- Protect the painting with a layer of butter paper on the painted surface. Any material that comes in contact with the surface of the painting could potentially damage it.
- Use the correct types of packing paper like glassine/ butter paper as the first layer between the painting and any packing material like bubble wrap or newspaper. DO NOT use printed paper, newspaper, or anything printed with ink to create the first layer of packing.
- Now the roll the canvas/ paper and cover it in a layer of bubble wrap to protect from moisture.
- Insert this roll into a PVC or Cardboard tube and seal it from both ends.
- If you are sending the artwork as stretched or framed, secure the glass by sticking masking tape in a cross across the glass.
- This will ensure that even in the event of breakage, the broken glass does not damage the work. Wrap the artwork in a plastic sheet and tape it into place.
- Now cover it in a layer of bubble wrap, giving special attention to the edges. Finally, place this work in a wooden crate with a thermocol layer on all sides, seal and courier it.
Photographing your artwork is a simple business. You can use any basic digital camera to photograph your work.
The photograph you upload of your artwork is the only reference the buyer has to the final product he or she is buying. It is essential that the image you upload truly represents the artwork. Do not photoshop or tamper with the image after shooting the artwork.
In its basics, photographing your artwork is very simple. You can use any basic digital camera to photograph your work.
- Shoot: Set up your artwork completely upright – stretch out a canvas or a painting against a wall; place sculptures on an even, clean, light surface. Shoot in bright, soft light and make sure your images aren’t too dark or too light. When you take a photo of your paintings or your other art, make sure that your camera is parallel to the artwork, and keep minimal space around the object you’re shooting to get a large, clear image. Remember to ensure that the camera flash isn’t visible in the image. It obscures the view of the artwork.
- Edit: When editing, keep it simple, and as close to the original as possible. The image should not be smaller than 1024×1024 pixel to ensure a good visual experience for the buyer. Make sure you crop all edges from the image, and do not include any frames or mounts on a painting.
Remember, your image needs to conform to these specifications to be accepted, to make sure you follow these guidelines while shooting and editing. - Upload:ArtFlavours provides you a simple drag and drop screen to upload your art. This can be found in your login section
You always have the option of couriering an artwork in the fashion you wish. ArtFlavours always recommends couriering it rolled to reduce the chances of damage. However, if you have a painting that’s been framed well, and you don’t wish to remove it from the frame, you may consider couriering it as is.
You can use any reliable agency to courier your art. If there are courier firms you’ve used in the past and trust to make the delivery speedily and without damage, you can certainly go ahead and use them.
There is always a small chance that an artwork can damaged in transit. In case the buyer claims that the artwork was damaged in transit, ArtFlavours will investigate the claim. If we find the claim valid, the buyer will be instructed to send the artwork back to you. To avoid such a scenario, we recommend that you use one of our recommended way and pack the artwork carefully, and as per our guidelines.